The more I have time to think about it, the more I know I that I prefer to work in customer-facing roles. Maybe it’s a hero complex. Or, maybe it’s all that empathy I inherited from my mother. That is, I really do like to make people’s lives with computers better… and I like to see the results of my work… and not just vicariously through my boss but face to face with the client who will be using it.
Given that I’m not a huge fan of all the time computers have wasted in my life, perhaps this need to help others is just my way of paying penance for all that waste — a chance to take some of those skills absorbed during that wasted time and use them to reduce the bad effects of computing and technology on other people’s time. Continue reading Good Tech, Bad Tech